Terms of service

1. Introduction

Welcome to Herb Nation. These Terms of Service ("Terms") govern your use of our website and the purchase of our products. By accessing our website or purchasing from us, you agree to be bound by these Terms. 

2. Definitions

  • "We", "Us", "Our" refers to Herb Nation.
  • "You", "Your" refers to the user or customer accessing our website and services.
  • "Products" refers to the herbs and related goods offered for sale by Herb Nation.

3. Use of Website

You agree to use this website in accordance with all applicable laws and not to engage in any activity that may harm the website, our business, or other users.

4. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate and up to date. However, we do not warrant that product information is error-free, complete, or current. We reserve the right to modify product information or discontinue products at any time without notice.

5. Orders and Payment

By placing an order, you agree to provide accurate and complete information. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

6. Shipping and Returns

Shipping and return policies are detailed on our website. Please review these policies before making a purchase. We are not responsible for delays or issues caused by third-party carriers.

7. Organic Claims

Herb Nation only labels and sells products as "organic" if they are certified according to relevant Australian standards. We maintain documentation to substantiate all organic claims and comply with ACCC guidelines to avoid false or misleading representations.

8. Intellectual Property

All content on this website, including text, images, logos, and trademarks, is the property of Herb Nation or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.

9. Limitation of Liability

To the extent permitted by law, Herb Nation is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our liability is limited to the purchase price of the product in question.

10. User Responsibilities

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Please notify us immediately of any unauthorized use or security breach.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Australia.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us at info@herbnation.com.au.