
Orders are typically processed within 1-2 business days after payment confirmation. Bulk orders may require additional processing time.
Estimated delivery times (Australia-wide):
- Metro areas: 2-5 business days
- Regional areas: 5-10 business days
- Remote locations: Delivery times may vary based on courier availability.
Shipping Fees:
- Shipping fees are calculated at checkout based on weight, destination, and selected delivery service.
- Free shipping for orders over $500
At Herb Nation, we want you to be completely satisfied with your purchase. If you receive an incorrect item or if the product does not match its description, we gladly accept returns or offer a refund. Simply contact us within 7 days of receiving your order with details and photos, and we’ll arrange a resolution. However, due to the nature of our products, we are unable to offer refunds for change-of-mind purchases if the product has been opened. If you have any concerns, feel free to reach out—we’re always happy to help!